COVID-19 Related Scams

Taking advantage of current events is a common tactic that cybercriminals use to fuel their malicious activities. With the global pandemic of COVID-19 and an overwhelming desire for the most current information, it can be difficult for users to ensure they are clicking on reliable resources. So far, the state and its partners have seen malicious activity come through just about every channel: email, social media, text and phone messages, and misleading or malicious websites.

The range of current malicious activity attempting to exploit COVID-19 worldwide varies. A few common examples include:

  • Fake tests or cures. Individuals and businesses have been selling or marketing fake “cures” or “test kits” for COVID-19. These cures and test kits are unreliable, at best, and the scammers are simply taking advantage of the current pandemic to re-label products intended for other purposes. For more information on fraudulent actors and tests, check out resources from the U.S. Food and Drug Administration (FDA).
  • Illegitimate health organizations. Cyber criminals posing as affiliates to the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), doctor’s offices, and other health organizations will try to lure you into clicking a link, visiting a website, opening an attachment that is infected with malware, or sharing sensitive information. This malicious activity might originate as a notice that you have been infected, your COVID-19 test results came back, or as a news story about what is happening around the world.
  • Malicious websites. Fake websites and applications that claim to share COVID-19 related information will instead install malware, steal your personal information or cause other harm. In these instances, the websites and applications may claim to share news, testing results or other resources. However, they are only seeking login credentials, bank account information or a means to infect your devices with malware.
  • Fraudulent charities. There has been an uptick in websites seeking donations for illegitimate or non-existent charitable organizations. Fake charity and donation websites will try to take advantage of one’s good will. Instead of donating the money to a good cause, these fake charities keep it for themselves.

Government Efforts to Reduce COVID-19 Malicious Activity

The Department of Justice (DOJ) is actively seeking to detect, investigate, and prosecute cyber threat actors associated with any wrongdoing related to COVID-19. In a memo to the U.S. Attorneys, Attorney General William Barr said, “The pandemic is dangerous enough without wrongdoers seeking to profit from public panic and this sort of conduct cannot be tolerated.” Individually, most state law enforcement agencies and other judicial officials are also treating these malicious actions as a high priority. More information can be found at

Additionally, the FDA has been taking action to protect consumers from fraudulent and deceptive actors who are taking advantage of COVID-19 by marketing tests that pose risks to patient health. If you are aware of any fraudulent test kits or other suspect medical equipment for COVID-19, you can report them to the FDA by emailing The FDA is now aggressively monitoring and pursuing those who place the public health at risk and are holding these malicious actors accountable.


Exercise extreme caution in handling any email with COVID-19-related subject lines, attachments, or hyperlinks in emails, online apps, and web searches, especially unsolicited ones. Additionally, be wary of social media posts, text messages, or phone calls with similar messages.

Be vigilant, as cyber actors are very likely to adapt and evolve to the nation’s situation and continue to use new methods to exploit COVID-19 worldwide. By taking the precautions listed below, you can better protect yourself from these threats:

  • Avoid clicking on links and attachments in unsolicited or unusual emails, text messages, and social media posts.
  • Only utilize trusted sources, such as government websites, for accurate and fact-based information pertaining to the pandemic situation.
    • Federal Emergency Management Agency (FEMA) recommends only visiting trusted sources for information such as, or your state and local government’s official websites (and associated social media accounts) for instructions and information specific to your community.
  • NEVER give out your personal information, including banking information, Social Security Number, or other personally identifiable information over the phone or email.
  • Always verify a charity’s authenticity before making donations. For assistance with verification, utilize the Federal Trade Commission’s (FTC) page on Charity Scams.

For More Information

If you think you’re a victim of a scam or attempted fraud involving COVID-19, or you think you know of a scam or fraud, you can report it without leaving your home:

Contact the National Center for Disaster Fraud Hotline via email at at 866-720-5721 or the FEMA Disaster Fraud Hotline at 866-720-5721 to report frauds and scams, including personal protective equipment (PPE) hoarding or price gouging;

Cyber security is weaved into our everyday lives. It can be a daunting task to revamp your habits. But it doesn’t have to be an abstract, unattainable goal.

To help maintain a solid cyber posture both at home and in the office, we must always be vigilant. We must put processes and security measures in place to prevent various types of cyber incidents. And we must take extra steps to ensure our information is safe everywhere it is used or stored. The State of Tennessee faces a wide range of threats, and that threat landscape continues to shift and grow, but if we focus on a few key aspects where we can each make a big impact on our cyber security posture – we can greatly reduce these threats.

Best regards to all,

Curtis Clan | Chief Information Security Officer

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